Mon-Fri: 9AM-6PM | Sat: 9AM-1PM

Privacy Policy

Your privacy and trust are paramount to us

Our Commitment to Your Privacy

At Copley Dental, we are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy explains how we collect, use, and safeguard your information in compliance with all applicable laws and regulations.

Information We Collect

We collect only the information necessary to provide you with excellent dental care:

  • Personal identification information (name, email, phone)
  • Medical and dental history
  • Insurance information
  • Payment information
  • Appointment history and preferences

How We Use Your Information

Your information helps us provide better care and service:

  • Provide personalized dental care and treatment
  • Schedule and confirm appointments
  • Process insurance claims efficiently
  • Send appointment reminders and follow-ups
  • Improve our services and patient experience
  • Comply with legal and regulatory requirements

HIPAA Compliance

HIPAA Compliant

We strictly comply with all HIPAA regulations regarding the protection of your health information. Your medical and dental records are kept strictly confidential and are only shared with your explicit consent or as required by law.

Information Security

We implement comprehensive security measures:

  • Secure physical storage of all records
  • 256-bit encrypted digital storage
  • Role-based access control
  • Regular security assessments and audits
  • Ongoing staff training on privacy practices
  • Secure data transmission protocols

Information Sharing

We never sell your information. We may share only when:

  • You provide explicit written consent
  • Required by law or court order
  • Coordinating care with other healthcare providers
  • Processing insurance claims on your behalf
  • Protecting vital interests in emergencies

Your Rights

You have complete control over your information:

  • Access your complete dental records
  • Request corrections to your information
  • Request restrictions on information use
  • Receive a copy of this privacy policy
  • File a complaint if privacy rights are violated
  • Request deletion of non-essential information

Website Privacy

When you visit our website, we may collect limited information to improve your experience:

  • Information voluntarily provided through contact forms
  • Non-personal data such as browser type and pages visited
  • Essential cookies for website functionality
  • Analytics data to improve user experience

You can opt out of non-essential cookies at any time through your browser settings.

Policy Updates

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. Any significant changes will be:

  • Posted on this page with an updated revision date
  • Communicated via email for substantial changes
  • Effective 30 days after posting unless otherwise specified

Questions About Your Privacy?

We're here to address any concerns about your privacy and data protection.

Visit Us

551 Boylston Street, Suite 501
Boston, MA 02116

Call Us

617-536-4020
Mon-Fri 9AM-6PM

Last updated: January 2025

Privacy Policy Version 2.0

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